Dental Services Administration (DSA)

Prerequisites: None This course is designed to teach basic communication skill to health care providers including the art of listening, non-verbal communication, body language, hidden agendas, transactional analysis, interviewing patients, emotional competence, empathy, motivating patients, assertiveness training, conflict resolution and developing professional writing and speaking skills.

Prerequisites: None Introduction to Ethics provides first year dental students with foundational concepts of ethics and professionalism. Topics covered include the history of dentistry, legal and regulatory issues, and the core values of the ADA Code of Ethics.

Prerequisites: None Community Dentistry introduces first year dental students to concepts of community health, health disparities, and oral health care delivery systems. Student activities include lectures, assigned readings, developing a community oral health profile, and developing a presentation targeting a specific oral health issue.

Prerequisites: None Evidence-based Dentistry introduces first year dental students to the process of accessing and analyzing sources of scientific information and how to apply those in clinical practice. Student activities include lectures, assigned readings, reviewing journal articles, and developing and presenting a brief research protocol.

Prerequisites: Students must have successfully completed the academic, preclinical, and clinic orientation sessions for dental years 1 and 2 and must be a student in good standing promoted to the third year. Ongoing assessment of the clinical protocol and practice and patient management based on the guidelines and directives issued by the clinical teaching departments and the director of clinics. It involves an assessment of the daily implementation and adherence to the guidelines of the "Protocol for Clinic Practice Manual."

Prerequisites: By Permission Basic and foundational principles for running a successful dental practice, including location, hiring the right team members, operational systems, and tracking metrics for practice growth and sustainable financial success. (Summer IV)

Prerequisites: Students must have successfully complete the Fall and Spring semesters of the third year. Ongoing assessment of the clinical protocol and practice and patient management based on the guidelines and directives issued by the clinical teaching departments and the director of clinics. It involves an assessment of the daily implementation and adherence to the guidelines of the "Protocol for Clinical Practice Manual."

Prerequisites: By permission. Advanced practice management principles for running a successful dental practice. Students will learn to identify appropriate and available resources for effective practice management operations while prioritizing systems for maximum efficiency, organization, stress control, and sustainable financial success. (Fall IV)

Prerequisites: None. Utilizing principles of psychodynamics to understand and motivate patients while minimizing patient fear and anxiety through effective communication and integrating psychology and dentistry to employ sound management principles in a dental practice.

Prerequisites: None Special topics

Prerequisites: Students must have successfully completed the third year and be promoted to the fourth year. Ongoing assessment of the clinical protocol and practice and patient management based on the guidelines and directives issued by the clinical teaching departments and the director of clinics. It involves an assessment of the daily implementation and adherence to the guidelines of the "Protocol for Clinic Practice Manual."

Prerequisites: None. Review of principles of practice administration and ethical/legal obligations of the dentist, including issues of 3rd party government and/or private payors, OSHA requirements, and Code of Ethics.

Prerequisites: None May be repeated; maximum credit 4.5 hours. Yearlong course This course is designed to provide extramural education and service delivery experiences to better prepare students for the practice of dentistry. The course also provides students an opportunity to develop appreciation of the patient as an individual, understanding of the patient's community, and increased awareness of dental services delivery systems.

Prerequisites: Students must have successfully completed the third year Fall semester. Ongoing assessment of the clinical protocol and practice and patient management based on the guidelines and directives issued by the clinical teaching departments and the director of clinics. It involves an assessment of the daily implementation and adherence to the guidelines of the "Protocol for Clinic Practice Manual."